👷‍♂️
Work
  • 💻SNOW
    • Catalog Forms
    • Knowledge Base
  • ☁️Azure
    • Graph Permissions
    • App Registration Auths
      • Postman
      • Graph ROPC Federated Account
        • MSAL UsernamePasswordCredential
        • Java
        • Python
        • C#/VB code Auth
      • Powershell
      • Java Auth x EWS
      • Python Auth x Sharepoint
      • C# Auth x Sharepoint
    • MFA
    • Dynamic Group
    • AAD Device Pending
    • O365 Device Enrollment
    • AAD Device Troubleshoot
    • AAD Mobile Troubleshooting
    • ADO Service Principal
    • External B2B
    • VLSC Admin
    • PowerBI Session Timeout
    • SSO issues
  • 🔓OKTA
    • SVC Account
    • OKTA Integration
    • Access Issues
  • 👷‍♂️Workday
    • Account Lifecycle
    • Coupa
  • 📨O365
    • OOF of Distribution List
    • Mailbox Recovery
    • Mailbox Existence
  • 🦄Misc
    • Windows Terminal
    • Google Auth Export
    • MS Teams Issues
  • 🌥️Cloud Stuff
    • 🚀Benchmarking
      • Vultr
    • 💳Cloud Server
    • ♻️Email and Spams
  • 🔬Open Source
    • Pending
      • Matrix/Synapse
      • Huginn
      • ChangeDetection
    • Tested
      • Codex Docs
      • Ghost Blog
      • n8n Automation
Powered by GitBook
On this page
  1. OKTA

Access Issues

Derek:

The account was locked in Okta; I've unlocked it again and it's active. In Okta logs, there is quite a number of lockouts and authentication failures originating from different geographical locations in the past few days. This account is likely being targeted by password spraying. For now the account is active, please try to log in and make sure if the password was recently changed the old info isn't locally cached (clear browser cookies/cache, any Windows/O365 credentials, WiFi, even stored mobile app passwords if there is any). If problems continue, please have the user navigate to http://ip.zscaler.com/ and provide us with a screenshot of results.

Since user also has SMS authentication configured, if they get locked out in the future, they can self-unlock by using the below URL:

https://jabil.okta.com/login/default (at bottom -> Need help signing in -> Unlock account)

Example:

INC0709869

Actual Issue:

Password spraying

Actual Action Taken:

Blocked 686 IPs. If issue persist please use self recovery to unlock account. Alternatively you may try to consult with email team on whether it's possible to change login alias

PreviousOKTA IntegrationNextAccount Lifecycle

Last updated 2 years ago

🔓