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Catalog Forms

Frequently used SNOW Catalog Forms
Policies link on SNOW
​https://jabilit.service-now.com/kb?id=kb_search&kb_knowledge_base=a9644643df101200dca6a5f59bf263b6​
​Request AD Account​
​Request On-Premise Service Account 
​Request Email or Office365 License to the AD or Service Account ​
​Request Shared Mailbox ​
​IAM / On-Premise Directories / Groups: Add or Remove User (Automated) ​
​IAM / Okta, CyberArk and General Consultations / Identity and Access Consultation Request ​
​Policy Exception / Identity Access Management Standard ​
​Cloud Core Engagement Request 
​Security Review Process (SRP) ​Request​
​Account Modification (O365)​
​Azure DevOps License Request​
​GCCOE Special Request ​
[1] The Azure DevOps License request is to request a user license to access our instances of Azure DevOps.  It will not grant the user access to any specific repos by default though.... it simply grants them a license to access
[2] …they would require Jabil contractor accounts to access our repo, otherwise they would require a security exception to use their capgemini accounts to access our jabil Azure DevOps instances
Database Related
​Access/backup/Restore/Guidance​
​SQL Server Request -- Installations / Upgrades / Migrations​
​For de-commissioning database servers, user need to submit ‘SQL Database Decommissioning’ request through below ServiceNow link with all the required details.​
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SNOW
Knowledge Base
Last modified 2mo ago