Catalog Forms

Frequently used SNOW Catalog Forms

Policies link on SNOW

https://jabilit.service-now.com/kb?id=kb_search&kb_knowledge_base=a9644643df101200dca6a5f59bf263b6

Request AD Account

Request On-Premise Service Account

Request Email or Office365 License to the AD or Service Account

Request Shared Mailbox

IAM / On-Premise Directories / Groups: Add or Remove User (Automated)

IAM / Okta, CyberArk and General Consultations / Identity and Access Consultation Request

Policy Exception / Identity Access Management Standard

Cloud Core Engagement Request

Security Review Process (SRP) Request

Account Modification (O365)

Azure DevOps License Request

GCCOE Special Request

[1] The Azure DevOps License request is to request a user license to access our instances of Azure DevOps. It will not grant the user access to any specific repos by default though.... it simply grants them a license to access

[2] …they would require Jabil contractor accounts to access our repo, otherwise they would require a security exception to use their capgemini accounts to access our jabil Azure DevOps instances

Database Related

Access/backup/Restore/Guidance

SQL Server Request -- Installations / Upgrades / Migrations

For de-commissioning database servers, user need to submit ‘SQL Database Decommissioning’ request through below ServiceNow link with all the required details.